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Diversity improvement

The diversity ac vi es for the company were introduced through the BBBEE programme, and the

following feedback was reported:

The challenges to welcome more employees living with disabili es in our company was overcome

but only par ally addressed. We thank our colleagues their pa ence and par cipa on in se ng
be er standards. For example, evacua on chairs were introduced in the workplace.

Other diversity management ac vi es included the Women's Day event, gender-based training
programmes to ensure that more women par cipate in ICT training, and a special interven on
concerning “Women and Health” and “Women and Finances” was offered to empower our
female colleagues.

The OHS and Facili es Management teams also worked with employees' feedback about the
general hygiene specifically for women in the workplace. The new service providers were
subjected to strict standards to ensure cleanliness in the workplace. We also had Careways
interven ons where our colleagues complained about racial discrimina on, bullying and
workplace harassment to address the problem areas.