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Ques ons from SITAzens:
Q Why were only these SITA employees fortunate enough to be trained?
A The procurement of the training courses is a process whereby RFQs (request for quota ons)
are sent to the service providers on the training service provider list. Unfortunately, the
process means any of the RFQs for the courses that were sent out will be returned. The
employees who were scheduled against that par cular training thus were able to have a
confirmed training course.
Q What ac on will Training and Development take to ensure other SITAzens are also
trained?
A The T&D and their SCM partners have formed a working team to drive the process of
sending the service providers the RFQs for the courses needed by SITAzens. This process is
now automated and will speed up the training fulfillment for the Work Skills Plan and other
cri cal courses.
