Frequently Asked Questions



SITA Varsity is SITA's dedicated eLearning platform for online training and development. It offers a variety of online courses for corporate training, awareness programs, and third-party training across different fields.

Simplified Learning Experience:
The intuitive design and streamlined navigation reduce frustration and make it easier for employees to focus on learning.
Increased Engagement:
Interactive features, such as gamification and multimedia content, make learning more enjoyable and engaging, encouraging employees to actively participate.
Flexibility and Accessibility:
The mobile-friendly design allows employees to complete training at their convenience, ensuring that learning fits into their schedules.
Improved Productivity:
Faster access to courses and tools means less time spent navigating the system and more time spent acquiring knowledge.
Clear Recognition of Achievement:
Certifications, badges, and progress tracking give employees tangible evidence of their accomplishments, fostering motivation and a sense of pride.

To use SITA Varsity, visit the website with your favourite supported browser using the following address: https://sitavarsity.sita.co.za. Click the login button to log in and access your courses.

Use the credentials provided by your administrator. If you haven't received them, contact support.

If you've lost or forgotten your username or password, don't worry! Follow these steps to recover your account:
Click on the "Lost Password” located on the login page.
If you encounter any issues during this process, please log a call with the call center (by phoning 0800 11 55 75, or by sending an email to sitasc@sita.co.za) and provide the following information:
  • Name
  • Surname
  • Email Address
  • ERP username (just the username, not your password!)
  • Employee Number

Please log a call with the call center (by phoning 0800 11 55 75, or by sending an email to sitasc@sita.co.za) and provide the following information:
  • Name
  • Surname
  • Email Address
  • ERP username (just the username, not your password!)
  • Employee Number
Your account will be created, and you will receive an email notification with your login details.

Send an email with your suggestions to sitavarsityadmin@sita.co.za or use the Contact Us option on the SITA Varsity Landing page.

If you have internet access, you can access SITA Varsity. However, please note that some networks, such as those used by SAPS and DoD, may restrict full internet access. In such cases, you will need to use the SITA VPN to access the site. Alternatively, you can access SITA Varsity from SITA offices or from home.

SITAVarsity supports the following browsers on desktop:
  • Chrome
  • Firefox
  • Safari
  • Edge
SITAVarsity supports the following browsers on mobile:
  • MobileSafari
  • Chrome
Please note - Internet Explorer is no longer supported!

If you encounter an error message indicating that you are not enrolled on a course, please contact the SITA Help Desk for assistance with a detailed explanation to which course you need access.
You can reach them by calling 0800 11 55 75 or by sending an email to sitasc@sita.co.za They will help resolve the issue.

If your username and password are not working, click on the "Lost Password” link. Enter either your email address or username to receive a temporary password via email. Follow the instructions in the email to reset your password
If you still cannot log in, please contact the SITA Help Desk by calling 0800 11 55 75 or emailing sitasc@sita.co.za for further assistance.